ROME MACHINERY CO., LIMITED is a leading Chinese used machinery exporter, located in Hangzhou city. We serves Agricultural machinery, Heavy mining machinery and Construction machinery. 

Bringing you the best of machinery manufactured by world-renowned manufacturers, such as Caterpillar, Komatsu, Kobelco, Kubota, Doosan, Hitachi, Hyundai, JCB, Volvo, LiuGong, LOVOL, SANY, XCMG, SHANTUI, SEM, SDLG, ZOOMLION etc.  We assure you of immaculate quality and excellent service.

We not only make more international customers know and approbate our products, but also gradually build up friendship with customers all over the world.

OUR SERVICE

ROME MACHINERY grant our clients a six-month-period or 1000-hours warranty for any machine exported from us. During the warranty period, in case the defect or malfunction has occurred with spare parts in normal operation, the defective part will be repaired or replaced free of charge, at our discretion.

There are two ways we can ship the compensated spare parts:

(1) Upon the urgent request from our clients, we will ship the compensated spare parts by international courier, such as DHL, TNT, UPS or Fedex. The courier will arrive the designated destination within 5-7 days. The client will assume the courier expense.

(2) For the regular claim for the spare parts, we will ship the compensated spare parts together with next shipment of used machines. The shipment expense is free.

We reserves the right to reasonably determine whether a defect in spare parts occurred in normal use or if such defect resulted from a factor excluded from this warranty. This warranty does not include defects from normal wear and tear, accidents, negligence, abuse, shipment, handling, storage, or environmental conditions. Any modifications to our products by the client, client's employees, or end-user, shall invalidate this warranty. The normal wearing and easily broken parts, include but not limit, all kinds of filters, belts, electric appliance and wires, bulbs and fuses, glass, rubber and plastics stuffs etc.

OUR ADVANTAGE

ROMEMACHINERY has more than 1,200 employees, and the group is headquartered in Hangzhou, with 32 branches covering 23 provinces in China.

The company's business covers complete equipment, used equipment renting, power equipment, parts distribution, maintenance services, online sales channels and customer service agreements, etc. as customer solutions. It aims to provide customers with honest, professional, fast and efficient diversified and comprehensive services.

So far, we have up to 20,000 customer partners. Today we have become one of the most important distributors of all Komatsu & XCMG products in China and around the world.